1. Open the Start menu and type 'Command Prompt.'
2. Press 'Shift' and 'Enter' simultaneously to open the Command Prompt with administrative permissions.
3. Type 'cd %ProgramFiles%\Windows Media Player\' and press 'Enter.'
4. Type 'wmplayer.exe /resetprotocols' and press 'Enter.' Windows Media Player will restore all installed communication protocols to their default settings.
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