How to Troubleshoot Android Apps

1. Pull the battery out of your Android phone if an app freezes while you are using it. Reinsert the battery after one minute. Replace the battery cover and restart the phone. Launch the app again.

2. Check whether your phone's data connection is active if the app is data-dependent. Touch “Menu,” and then tap “Settings.” Touch “Wireless & Networks,” and then tap “Mobile Networks.” If the “Data Enabled” field is not checked, touch it to enable it. Launch the app again.

3. Verify that the app is up-to-date. Touch “Market” from the phone's home screen. Press “Menu” on your phone and touch “My Apps.” Scroll down to the “Not Installed” section. If the app has an available update, touch the app. Tap “Update,” and then touch “Accept and Download.” Wait for the update to complete, then launch the app.

4. Uninstall and reinstall the app. Tap “Menu,” and then touch “Settings.” Touch “Manage Applications,” and then tap “All.” Touch the app that is not working, and then tap “Uninstall.” Reinstall the app from the Android Market and launch the app again.