Troubleshooting Bump for Android

Connected

Before you check anything else, connect your phone either to a Wi-Fi signal or enable the data. Open the 'Settings' menu, then the 'Wireless and network settings' menu. The green check mark should be next to the Wi-Fi option, listing the network you're connected to, and/or the green check mark next to Data Enabled under Mobile Network Settings should be checked. Bump won't work without being connected to the Internet either through a Wi-Fi connection or data stream.

GPS Enabled

For Bump to work, the GPS must also be enabled. Android phones allow you to change this by tapping the 'Location and security' menu under Settings. Several options for location settings -- such as standalone GPS services, Google location services or your phone service provider's location services -- are listed. At minimum, your cellphone service provider's location services should be checked, though you may check multiple location services and still allow Bump to work.

Cross-Platforms

IPhones and Androids aren't able to Bump certain information to each other. Invites, Facebook and calendars don't share between the two operating systems due to iPhone's version of Bump being further advanced than Android's, says Bump. In its FAQ list, Bump promises Android's version should be up to par with iPhone's in the near future, as of October 2011.

Songs

If you Bumped your Android with a friend to get a song and realized you received only part of it, you didn't do anything wrong. Bump allows you to receive only streaming versions of songs via YouTube for a few reasons. Bump can't transfer the song file itself, most likely due to copyright infringement issues. However, it'll provide a link to iTunes so you can purchase and download the song directly if you wish.